a woman-owned business operating in Texas since 1998

compliance quandaries,


We believe compliance is impossible without
quality assurance and emergency preparation.

We also understand the biggest challenge in compliance:
bringing your ideology to implementation.

We deliver tangible, on-the-ground results - without the overhead burden.

Your processes: captured, verified, and auditable.

Your team: ready for a challenge. 


    Quality Assurance Services  

Technical Writing

The compliance expectations for your business are already established - by regulatory agencies, management, and your customer. However, your focus is usually on processes not being paused and bandwidth not being burdened

We research, write, edit, package and maintain these deliverables for you. All in accordance with relevant internal and external standards. 

  • Case histories and technical marketing materials

  • Job safety analyses and risk assessments

  • Work methods and process procedures

  • KPI, analysis reports and dashboards

  • Bills of material, cross referenced

  • Manuals and instruction sheets

  • Proposals and RFQs

Process Auditing

Do impending audits cause disruption? Are your process documents controlled, versioned, reconciled and accessible?

We learn your workflow and identify blind spots so a mitigation plan can be handled and implemented sustainably.  

Industries we support include:

  • Retail energy, oil & gas production

  • Manufacturing and warehousing

  • Chemistry (laboratory and field)

  • Medical (trauma and surgical)

  • K-12 and higher education

  • Transport infrastructure

OSHA, ISO, API, HHS (Texas) and ASQ are some of the standards bodies which we stay familiar with to ensure the strength of our review process. Why trust us? Learn more about our certifications.

We use the term "quality assurance" intentionally. Assuring quality is a proactive approach, whereas trying to control quality can sometimes come too late. 


    Emergency Prep Services    

CPR Certification
Including AED training, using both AHA and Red Cross guidelines
Event Medics
Licensed paramedics for on-site safety of group gatherings
First Aid & Trauma Response
First aid and trauma readiness training, including first aid kit assessments
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Firm Certifications
City of Houston WBE & DBE

Port of Houston SBE

Individual Certifications

Professional Engineer (Texas)

COH Construction Inspector
National Bridge Inspector

EMT/Paramedic (Texas)

BLS & ACLS (CPR) Trainer

American Society for Quality Member

HUET (Helicopter Underwater Egress Trained)


    Get In Contact    

4747 Research Forest Dr

Suite 180-217
The Woodlands, TX 77381



© 2020 Merlin Services, Inc.

for our engineering business unit, visit www.msiengineers.com

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First Aid & Trauma Response

First aid and trauma readiness training, including first aid kit assessments