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Authoring Quality Systems.
Quality is easy to talk about, and challenging to implement.
Are you confident in all components of your system?
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Process: optimized and repeatable?
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Documentation: accurate and accessible?
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Milestones: confirmed and communicated?
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Risk: identified and mitigated?
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Progress: captured and leveraged?
Strengthening quality system components
increases your revenue and
improves your customers' experience.
Our Services
Technical Writing
Document gaps are obstacles to quality.
We research, write, edit, and maintain document deliverables - making them accessible and effective. Our experience is specifically in supplying:
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Case histories
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Work procedures
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Inter/intra-agency forms
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Sub/contractor templates
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Proposals and RFQ responses
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Manuals and instruction sheets
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Job safety analyses and risk matrices
Process Support
Document gaps are part of a larger problem.
We learn your workflow, and integrate a customized process system to make quality attainable and sustainable. A total quality system is often comprised of:
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Interactive templates
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Temporary personnel
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Gap analysis checklists
- Internal and external guides
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Continuous improvement audits
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Deployment of customer service surveys
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Digitizing and formatting aged documents
Why trust us? Learn more about our certifications.
Certifications
Team Certifications
Professional Engineer (Texas)
COH Construction Inspector
National Bridge Inspector
First Aid and CPR/AED Trained
Certified Quality Process Analyst (ASQ-CQPA)
Helicopter Underwater Egress Trained (HUET)
Firm Certifications
City of Houston WBE & DBE
TxDOT DBE
Port of Houston SBE
Get In Contact
4747 Research Forest Dr
Suite 180-217
The Woodlands, TX 77381
281.205.1450